Welcome to Vareyk, your trusted provider of email services. This Fulfillment Policy outlines the terms and conditions regarding the delivery of our services, subscription management, and other fulfillment-related processes. By using our services, you agree to the terms of this Fulfillment Policy. If you do not agree with any part of this policy, please do not use our services.
Vareyk provides a range of email services, including but not limited to email hosting, marketing campaigns, and automated email solutions. Upon successful subscription and payment, your account will be activated, and you will gain access to the chosen services.
Account activation and service provisioning typically occur within a few minutes of successful payment confirmation. In some cases, it may take up to 24 hours for your account to be fully set up and activated. If you experience any delays beyond this period, please contact our customer support team for assistance.
You will receive an email confirmation containing your account details and instructions on how to access the services. It is your responsibility to ensure that the email address provided during registration is accurate and active to receive these notifications.
Vareyk offers various subscription plans to cater to different needs and usage levels. Each plan includes specific features, limits, and pricing. Detailed information about our plans can be found on our website.
Subscriptions are billed on a monthly or annual basis, depending on the plan you select. Your subscription will automatically renew at the end of each billing cycle unless you cancel it before the renewal date. Renewal charges will be based on the current rate for your chosen plan.
We accept major credit cards, debit cards, and other payment methods as indicated on our website. Payments are processed securely through our payment gateway. You must provide accurate and up-to-date payment information to avoid service interruptions.
If a payment fails due to insufficient funds, expired card, or any other reason, we will notify you via email. You must update your payment information promptly to avoid suspension of services. If payment is not received within seven days of the due date, your account may be suspended or terminated.
You can upgrade your subscription plan at any time through your account dashboard. The new plan will take effect immediately, and a prorated charge will be applied based on the remaining days in your current billing cycle.
You can downgrade your subscription plan at the end of your current billing cycle. Downgrade requests must be submitted through your account dashboard before the next billing cycle begins. Please note that some features and benefits may be lost when downgrading to a lower plan.
Vareyk reserves the right to modify, suspend, or discontinue any aspect of our services at any time. We will notify you of any significant changes to the services or subscription plans. Your continued use of the services after such modifications constitutes your acceptance of the changes.
You may cancel your subscription at any time through your account dashboard. Upon cancellation, your access to the services will continue until the end of your current billing cycle. No refunds will be issued for the remaining period of the subscription.
Vareyk reserves the right to suspend or terminate your account and access to the services at any time, with or without cause, and without prior notice or liability. Reasons for termination may include, but are not limited to, violation of our terms and conditions, non-payment of fees, or fraudulent activity.
Upon termination of your account, Vareyk will retain your data for a period of 30 days. During this period, you may request a copy of your data. After 30 days, all data associated with your account will be permanently deleted from our servers.
Refunds are not provided for any services rendered or subscription fees paid, except in cases where Vareyk fails to deliver the services as promised. In such cases, you may contact our customer support team to request a refund.
If eligible for a refund, the amount will be credited back to your original payment method within 7-10 business days. Please note that any transaction fees incurred during the payment process are non-refundable.
Certain services, such as one-time setup fees, custom development, and consulting services, are non-refundable. These services are clearly marked as non-refundable at the time of purchase.
Vareyk provides customer support through various channels, including email, live chat, and phone. Support hours and response times may vary based on your subscription plan. Details about our support services are available on our website.
Our customer support team is dedicated to resolving any issues or concerns you may have regarding our services. Please provide as much detail as possible when reporting an issue to help us resolve it efficiently.
If you are not satisfied with the resolution provided by our customer support team, you may request to escalate the issue to a higher level of support. Our escalation process ensures that your concerns are addressed promptly and effectively.
Vareyk strives to provide reliable and uninterrupted services. We guarantee a minimum uptime of 99.9% per month. In the event of a service outage, we will work diligently to restore services as quickly as possible.
Regular maintenance is necessary to ensure the optimal performance and security of our services. Scheduled maintenance windows will be communicated in advance, and we will strive to minimize any disruption to your services.
In the event of an unscheduled service interruption, we will notify you via email and provide updates on the status and estimated resolution time. We appreciate your patience and understanding during such events.
Vareyk is committed to protecting your privacy and complying with applicable data protection laws. Our Privacy Policy outlines how we collect, use, and safeguard your personal information.
Your use of Vareyk's services is governed by our Terms and Conditions. By using our services, you agree to comply with these terms and any applicable laws and regulations.
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